The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 16, 1990
Filed:
Mar. 14, 1989
Applicant:
Inventor:
Debbie Pinard, Ontario, CA;
Assignee:
Mitel Corporation, Ontario, CA;
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M / ;
U.S. Cl.
CPC ...
379136 ; 379140 ; 379266 ;
Abstract
In a communication system, a programmable threshold alert system for indicating to a hunt group supervisor the relative number of incoming unanswered calls in a hunt group. Circuitry is provided for detecting the number of calls waiting to be answered and in response generating a level value signal representing the percentage of calls waiting relative to the number of active call answer stations. The level value signal is compared to one or more threshold values in response to which an output signal is generated for indicating the magnitude of the level value signal relative to the one or more threshold values, thereby providing an indication of the load on the hunt group.