The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 28, 1984
Filed:
Mar. 24, 1982
Applicant:
Inventors:
Carla F Reece, Lafayette Township, Boulder County, CO (US);
Vincent D Vanacore, Boulder, CO (US);
Assignee:
AT&T Technologies, Inc., New York, NY (US);
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G11B / ; H04M / ; H04Q / ;
U.S. Cl.
CPC ...
179 / ; 179-605 ; 179 / ;
Abstract
Method and apparatus for providing a timed sequence of different recorded announcements to an incoming caller to hold the caller's attention in a telephone system when no operator is available to answer the incoming call. During intervals in the timed sequence when no announcement is connected to the incoming caller, music is transmitted. When an operator becomes available to answer the call, the incoming caller is disconnected from the recorded announcement or music, whichever is applicable, and connected to the idle operator.