The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 10, 1984

Filed:

Jun. 12, 1979
Applicant:
Inventors:

Lawrence Seligman, Sherborn, MA (US);

Ralph A Perron, Northbridge, MA (US);

Assignee:

Data General Corporation, Westboro, MA (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06F / ;
U.S. Cl.
CPC ...
364900 ;
Abstract

A diagnostic display terminal system for remotely troubleshooting hardware, software and operational malfunctions in a computer over telephone lines includes a user-site diagnostic display terminal assembly and a support-site diagnostic display terminal assembly. Each diagnostic display terminal assembly includes a microprocessor controlled display terminal, a telephone instrument and a split baud rate modem, the modem serving to interface the display terminal and the telephone instrument to a telephone line. The system provides alternate voice and data communication between the user-site and the support-site and permits almost instantaneous change-over between voice and data. The telephone link effectively merges the two display terminals together in that each display terminal can monitor the actions of the other and that each display terminal can run all programs executable at the user-site display terminal. When not being used for diagnostic purposes, the display terminal at the user-site functions as a conventional display terminal.


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