Computing resource management based on determining a number of discrete users of a shared communication channel

Abstract

This present disclosure provides techniques and solutions for identifying a number of discrete users of a shared communication channel, such as share telephone line associated with a telephone number. Information about the number of discrete users can be used for adjusting computing resource capacity associated with the shared communication channel. A target speaker profile is generated for audio sent over the shared communication channel and compared with speaker profiles in a library. If the target speaker profile does not match any speaker profile in the library, the system increments the number of distinct users associated with the shared communication channel. Disclosed techniques can be applied to various shared communication channels, including shared telephone lines, network addresses, radio frequencies, network links, or network channels.