System and method for establishing and utilizing communication pipelines

Abstract

A system includes a memory storing an AI model and a processor coupled to the memory. The processor detects an interaction to be initiated on an application. The processor then detects network status of a network associated with communication pipelines configured to process interactions. The processor then executes the AI model to identify communication pipelines appropriate for processing the interaction. The processor then assigns a first token to the remaining communication pipelines not appropriate for processing the interaction to deactivate them and a second token to activate the communication pipelines appropriate for processing the interaction based on a time period specified by the second token. The processor then generates a third token specifying selected communication pipelines and transmit the third token to the application. The third token is configured to cause the application to process the interaction using the selected communication pipelines.