The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 10, 2026
Filed:
Mar. 25, 2020
The Hotel Communication Network, Inc., Ottawa, CA;
Kevin Bidner, Ottawa, CA;
James M. Behmke, Boston, MA (US);
The Hotel Communication Network, Inc., Ottawa, CA;
Abstract
The techniques herein are directed generally to managing hotel guest satisfaction within an automated guest satisfaction and services scheduling system. In particular, in the present disclosure, for instance, the techniques herein provide a method and system to manage guest satisfaction and to allow guests to easily navigate various satisfaction-based facilities through the interactive interface. For instance, the interface may include various modal notifications regarding guest experience inquiries, such as requesting the guest to enter their current assessment of their stay or to note any issues. The system also allows various navigations through the interface depending on multiple factors, including directing the guests to associated review platforms.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile