The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 03, 2026
Filed:
Feb. 25, 2022
Boe Technology Group Co., Ltd., Beijing, CN;
Pan Zhong, Beijing, CN;
Jingtao Xu, Beijing, CN;
Beijing BOE Technology Development Co., Ltd., Beijing, CN;
Abstract
A customer service method includes: determining an overall image and a partial image of a target customer; determining a group attribute of the target customer according to the overall image, the group attribute being used to characterize a type of a group to which the target customer belongs; determining an individual attribute of the target customer according to the partial image, the individual attribute including at least one of gender, age and customer level; determining a service priority of the target customer and a worker type corresponding to the target customer according to the group attribute and the individual attribute of the target customer; and assigning a worker to the target customer according to the service priority of the target customer and the worker type corresponding to the target customer.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile