The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 27, 2026
Filed:
Apr. 26, 2024
Uipco, Llc, San Antonio, TX (US);
Madhusudhana Rao Abburi, San Antonio, TX (US);
Dwayne Phillip Wilson, Crossroads, TX (US);
Brian Howard Katz, San Antonio, TX (US);
Paul Joseph Astwood, San Antonio, TX (US);
Christopher Russell, The Colony, TX (US);
Kristina Suniga-Cabrera, San Antonio, TX (US);
United Services Automobile Association (USAA), San Antonio, TX (US);
Abstract
Systems and methods for facilitating communication with a customer service representative by a provider system are disclosed. Specifically, the embodiments provide systems and methods that allow users to provide a user access to a provider system. The systems and methods store user tracking information describing interactions between the user and the provider system and receive a request from the user to interact with a customer service representative. The systems and methods obtain user session information and generate a connection phone number based on the user tracking information and the user session information. The systems and methods then initiate contact between the user and the customer service representative using the phone number.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile