The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 20, 2026

Filed:

Nov. 06, 2023
Applicants:

Mayumi Matsubara, Tokyo, JP;

Masaki Nose, Kanagawa, JP;

Inventors:

Mayumi Matsubara, Tokyo, JP;

Masaki Nose, Kanagawa, JP;

Assignee:

Ricoh Company, Ltd., Tokyo, JP;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 25/72 (2013.01); G10L 15/06 (2013.01); G10L 15/18 (2013.01);
U.S. Cl.
CPC ...
G10L 25/72 (2013.01); G10L 15/063 (2013.01); G10L 15/18 (2013.01);
Abstract

An information input support system includes a communication terminal operated by an operator and an information processing apparatus communicable with the communication terminal. The information processing apparatus includes circuitry to acquire information on the operator and activity information that includes information on an activity of the operator for a customer through a dialogue with the operator, determine needs of the customer based on the activity information, and transmit speech information to the communication terminal. The speech information includes the needs of the customer for display to the operator. The communication terminal includes another circuitry to output the speech information.


Find Patent Forward Citations

Matsubara, Mayumi. (2026). Information processing apparatus, information input support system, and non-transitory recording medium (U.S. Patent No. 12770641). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/12770641

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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