The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 13, 2026
Filed:
Apr. 17, 2023
International Business Machines Corporation, Armonk, NY (US);
Aaron K. Baughman, Cary, NC (US);
Eduardo Morales, Key Biscayne, FL (US);
Jeremy R. Fox, Georgetown, TX (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A computer-implemented process using a queue management system includes the following operations. A user and a plurality of configurable nodes are identified in a scope of the queue management system. A proximity between the user and a particular one of the plurality of configurable nodes is dynamically determined in real-time. Using a machine learning engine and based upon the proximity and historical data associated with the scope of the queue management system, a probability measure that the user will engage with the particular one of the plurality of configurable nodes is determined. Based upon the probability measure exceeding a threshold, the user is added to a queue managed by the queue management system. Based upon the user being added to the queue, a state of the one of the plurality of plurality of configuration nodes is altered by the queue management system.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile