Reduce recurring issues and incidents by remediation artificial intelligence

Abstract

Systems, methods, and computer program products for using artificial intelligence (AI) models, machine learning, and large language models to identify root causes of issues in a computing environment where multiple applications and computing devices operate. One or more AI models may determine adverse trends from one or more issue metrics, where an issue metric corresponds to issues occurring in a computing system. The AI models may identify issues corresponding to the adverse trends. From the identified issues, the AI models may determine root causes from the issues and the impacted area information and process information from the issues. From the issues and the impacted area information and process information from the issues the AI models may determine recommendations for rectifying the issues. The relations between the root causes, the impacted area information, the process information, and the issues may be formatted and displayed as a traversable network graph.