The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 06, 2026

Filed:

Mar. 31, 2026
Applicant:

Rapidsos, Inc., New York, NY (US);

Inventors:

Conor Fucci, Brooklyn, NY (US);

Piotr Stachowicz, Rzeszów, PL;

Assignee:

RAPIDSOS, INC., New York, NY (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/51 (2006.01); H04M 3/523 (2006.01); H04M 3/56 (2006.01);
U.S. Cl.
CPC ...
H04M 3/5116 (2013.01); H04M 3/5166 (2013.01); H04M 3/5235 (2013.01); H04M 3/563 (2013.01); H04M 2201/39 (2013.01); H04M 2201/40 (2013.01);
Abstract

Methods, systems, and devices for adapting artificial intelligence voice interactions of a caller with an emergency communications center are described. In some implementations, a server may receive an incoming call to an emergency or non-emergency line of an emergency communications center and may initiate artificial intelligence voice agent interaction with the caller. The server may extract call metadata, including caller identification data and audio signals, to define a caller profile comprising parameters for voice characteristics and interaction pacing. Based on the caller profile, one or more artificial intelligence voice agents may generate audio output with tailored voice characteristics, interaction pacing, and conversational patterns. During the call, the artificial intelligence voice agents may evaluate interaction data to determine a disposition score, which may trigger either continued interaction by the artificial intelligence voice agents or escalation of the call to a human operator.


Find Patent Forward Citations

Fucci, Conor. (2026). Adapting ai voice interactions based on caller voice characteristics (U.S. Patent No. 12756781). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/12756781

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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