Systems and methods for ai based normalization and indexing of multi-protocol message content using universal message objects

Abstract

In email and messaging systems, it's often difficult—and sometimes nearly impossible—to locate a particular URL link that was sent to you (or that you sent to someone else). This problem can become worse as time passes and it becomes more and more difficult to remember the time and/or context in which you sent or received the particular URL link. This disclosure relates to apparatuses, methods, and computer readable media to permit computing devices to utilize a single, integrated communications platform that may automatically index and archive message data (including 'secondary message content,' such as: file attachments; URL links to other files and/or webpages embedded in the original message; and text and/or other media information located on the webpages that are linked out to by the links embedded in the original message, etc.) from messages in a variety of communications formats and received over a variety of communications protocols.