The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 29, 2026
Filed:
Jan. 28, 2025
Dell Products L.p., Round Rock, TX (US);
Gwenael Poitau, Montreal, CA;
Ibrahim Abu Alhaol, Nepean, CA;
Javad Mirzaei, Toronto, CA;
Rohit Arora, San Jose, CA (US);
Said Tabet, Austin, TX (US);
Dell Products L.P., Round Rock, TX (US);
Abstract
Generalized network incident management is disclosed. When an incident in a network is detected, a request is generated and sent to a prompt generator. The prompt generator generates a prompt based on the request, key performance indicators of the network, and a semantic state of the network, which is generated by a first model. The prompt is input to a second model and the second model generates a recommended solution to the incident. An agent may evaluate the recommended solution and send a command to the network to resolve the incident. The prompt generator also generates the prompt using a graph neural network and/or a knowledge base. The network incident management can be automated and/or include a human-in-the-loop.