Evaluating fiber connection reliability using multi-modal data and/or multi-modal data sources

Abstract

Aspects of the subject disclosure may include, for example, receiving first data associated with users of a communication system; receiving second data associated with the users, wherein each data point of the second data has been obtained at a data capture frequency different from the data points of the first data; grouping together, for a first particular user of the plurality of users, each data point of the first data that has a first identifier corresponding to the first particular user, wherein the grouping together of each data point of the first data results in a first data set for the first particular user; grouping together, for the first particular user, each data point of the second data that has the first identifier corresponding to the first particular user, wherein the grouping together of each data point of the second data results in a second data set for the first particular user; and determining, based upon the first and second data sets, a shorter-term connection reliability value for the first particular user and a longer-term connection reliability value for the first particular user. Other embodiments are disclosed.