The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 29, 2026
Filed:
Jan. 30, 2023
Cisco Technology, Inc., San Jose, CA (US);
Amol Manohar Chaudhari, Dublin, CA (US);
Giovanni Mola, San Francisco, CA (US);
Utpal Thakrar, Goleta, CA (US);
Cisco Technology, Inc., San Jose, CA (US);
Abstract
An incident arising within a user system is analyzed to determine services directly or indirectly impacted by the incident. One or more responders are also determined for the incident based on user skill sets and details of the incident. The impacted services and the determined responders are then used to determine an impact of the incident within the user system, and a response to the incident may be prepared based on the impact. Response scheduling data may also be automatically prepared for the determined responders to minimize a mean time to resolution (MTTR) for the incident.