The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 15, 2026
Filed:
May. 06, 2024
Rockwell Automation Technologies, Inc., Mayfield Heights, OH (US);
Roberto Marques, Mequon, WI (US);
Michael J. Anthony, Milwaukee, WI (US);
Jonathan A. Mills, Mayfield Heights, OH (US);
Kurt D. Sneen, Park City, UT (US);
Rockwell Automation Technologies, Inc., Mayfield Heights, OH (US);
Abstract
A method includes receiving a work order associated with a problem experienced by an industrial automation system configured to perform an industrial automation process, receiving, from an industrial automation device within the industrial automation system, supplemental data including one or more characteristics of the industrial automation device, the industrial automation system, the industrial automation process, or any combination thereof, generating, via processing circuitry, using one or more large language models (LLMs), service content based on the work order and the supplemental data, wherein the service content includes a guided workflow for addressing the problem associated with the work order, and providing the service content to a mobile computing device for display via a user interface.