The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 08, 2026
Filed:
Dec. 21, 2023
Capital One Services, Llc, McLean, VA (US);
Bryan Tamayo, Allen, TX (US);
Bailey Beaudo, Richardson, TX (US);
Capital One Services, LLC, McLean, VA (US);
Abstract
In some implementations, a system may receive a request for a calling session associated with a topic. The system may establish the calling session between a user device with a first user interface and a client device with a second user interface, wherein the second user interface is provide with first assistance information associated with the topic. The system may monitor multimedia communications associated with the calling session. The system may detect a request for protected information. The system may determine that the protected information satisfies a threshold security level. The system may transmit an instruction to cause a user interface element to be provided for display via the first user interface based on determining that the protected information satisfies the threshold security level. The system may receive the protected information via a message indicating an interaction with the user interface element.