The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 08, 2026
Filed:
Oct. 24, 2024
Klaviyo, Inc., Boston, MA (US);
Matthew Kaye, Cambridge, MA (US);
Alex Riina, Cambridge, MA (US);
Manuel Ventero Peña, Cambridge, MA (US);
Klaviyo, Inc., Boston, MA (US);
Abstract
A computer-implemented method for automatically providing dynamic content support to a user includes receiving a natural language-based input from a user requesting help. A backend server is operable to pre-process the question prior to searching. A search for the most relevant articles is performed by comparing the pre-processed input to a set of articles in a vector database. The articles can be re-ranked based on content in the question and characteristics of the user. A request or prompt is generated based on the retrieved articles, question, user characteristics, and system rules. A text generation model is operable to prepare a summary based on the prompt. The summary is sent and displayed to the user on their computing device. Related systems are described.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile