The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 01, 2026
Filed:
Jan. 24, 2024
International Business Machines Corporation, Armonk, NY (US);
Rachel Ostrand, White Plains, NY (US);
David John Piorkowski, White Plains, NY (US);
John Thomas Richards, Honeoye Falls, NY (US);
Steven I. Ross, S Hamilton, MA (US);
Yu Tian He, Sammamish, WA (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
In an approach to coordinating a conversational agent with a large language model for conversation repair, one or more computer processors receive a failure indicator from a first conversational agent. One or more computer processors retrieve a descriptive prompt associated with the first conversational agent. One or more computer processors transmit the descriptive prompt to a large language model. One or more computer processors transfer control of the failed conversation from the first conversational agent to the large language model. One or more computer processors determine the intent of the user associated with the failed conversation using the large language model. One or more computer processors determine whether the intent of the user associated with the failed conversation matches a capability of the first conversational agent. One or more computer processors transfer by one or more computer processors, the user back to the first conversational agent.