The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 25, 2026
Filed:
Jun. 29, 2020
Dialpad Uk Limited, London, GB;
Tim Porter, Surrey, GB;
Michele Sama, Lausanne, CH;
Christopher James Pedder, Leysin, CH;
Andre Da Palma, London, GB;
Ozgun Tandiroglu, London, GB;
Dialpad, Inc., San Ramon, CA (US);
Abstract
An apparatus allows the semi-automated creation and curation of a knowledge graph based on a query-atom ER ranking engine. This apparatus cooperates with a domain expert to smoothly and semi-automatically incorporate or restructure textual data in the knowledge graph when a suitable high-confidence response to a query cannot be found. The apparatus extends the conventional information retrieval approach to consumer interaction by building a structured knowledge graph. Using graph exploration, the apparatus augments the ranking made by the underlying neural model in order to stay in sync with the constantly-changing domain of application. The apparatus allows for the consistent, cognitive, consumer-driven incorporation and restructuring of relevant unstructured data in a knowledge graph which is generated by mimicking users' behaviors.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile