The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 11, 2026
Filed:
Jan. 31, 2024
Ncr Voyix Corporation, Atlanta, GA (US);
NCR Voyix Corporation, Atlanta, GA (US);
Abstract
A cash tender module (CTM) of a self-service terminal (SST) records transaction media usage and error or warning codes for media peripheral devices of the SST in one or more log files. The log files are processed to discover patterns and relationships between the error/warning codes. Predicted error/warning codes are generated for the peripherals based on the patterns and relationships. Service records are automatically and proactively generated based on the predicted error/warning codes. In an embodiment, the service records include links to knowledge articles that provide step-by-step actions to resolve the error/warning codes. In an embodiment, real-time media counts by denomination are render into a dashboard interface for monitoring in real time the media in the SST.