Systems and improvement methods for interactive relationship graph to adjust performance metrics

Abstract

An improvement system includes: a first correlation calculation unit which reads parameter information, which is information regarding a plurality of evaluation indexes in a business process, and calculates a first correlation in which a correlation between the evaluation indexes is expressed by a correlation coefficient; a graph generation unit which creates a causal relationship graph, in which the evaluation indexes are set as nodes and the correlation between the evaluation indexes is represented by a link, on the basis of the first correlation and order information which is information regarding priorities of the plurality of evaluation indexes; an interface unit which presents the causal relationship graph to a user and receives a change to the causal relationship graph by the user; and an order calculation unit which updates the order information on the basis of the change to the causal relationship graph by the user, and enables the graph generation unit to generate the causal relationship graph after the change by the user.