The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 04, 2026
Filed:
Feb. 28, 2022
Verifone, Inc., Wilmington, DE (US);
Arno Mauhourat, Chatou, FR;
Melchor Alejandro Varela Morales, Madrid, ES;
VeriFone, Inc., Wilmington, DE (US);
Abstract
Methods and systems for incident reporting from secured devices are provided. A method includes detecting an incident on a secured IoT device that disrupts normal operations by the secured IoT device. A preconfigured set of incident data relevant to the incident are collected from the secured IoT device and encrypted based on a preselected cryptosystem. An encoded incident report is generated by combining a URL to a technical support server and the encrypted incident data further encoded into characters. The encoded incident report is produced in a QR code along with a request to scan the QR code via an output interface of the secured IoT device to thereby have the encoded incident report sent to the technical support server by another device that accesses a digital communication network.