The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 04, 2026
Filed:
Nov. 08, 2023
Red Hat, Inc., Raleigh, NC (US);
Michael Clark, Conway, AR (US);
Red Hat, Inc., Raleigh, NC (US);
Abstract
Techniques described herein relate to generating dynamic troubleshooting information for distributed computing systems. For example, a computer-implemented method can involve receiving a support request for an issue with respect to a computing environment. The support request can include a diagnostic file for the computing environment. In response, troubleshooting information associated with the issue or the computing environment can be identified in a support information database. A diagnostic software tool associated with the issue or the computing environment can be embedded within the troubleshooting information. Then, a graphical user interface displaying the troubleshooting information and including an interface element displaying a result generated by applying the diagnostic software tool to the diagnostic file can be output for use in resolving the issue.