The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 28, 2026

Filed:

Dec. 14, 2021
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Gandhi Sivakumar, Bentleigh, AU;

Kushal S. Patel, Pune, IN;

Luke Peter Macura, Lucas, AU;

Sarvesh S. Patel, Pune, IN;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/20 (2019.01); G06F 16/245 (2019.01); G06F 16/2457 (2019.01); G06F 40/40 (2020.01); G06N 5/045 (2023.01);
U.S. Cl.
CPC ...
G06N 5/045 (2013.01); G06F 16/245 (2019.01); G06F 16/24575 (2019.01); G06F 40/40 (2020.01);
Abstract

A computer-implemented method includes: receiving, by a computing device, a query from a user device; generating, by the computing device and using a machine learning model, an answer to the query; determining, by the computing device, an urgency level of the query; generating, by the computing device, an explanation of the answer based on the determined urgency level; and presenting, by the computing device, the answer and the explanation to a user via the user device.


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