The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 21, 2026
Filed:
Dec. 01, 2021
Verizon Patent and Licensing Inc., Basking Ridge, NJ (US);
Subham Biswas, Thane, IN;
Saurabh Tahiliani, Noida, IN;
Verizon Patent and Licensing Inc., Basking Ridge, NJ (US);
Abstract
Techniques for generating emotionally-aware audio, or voice, responses for a user interface of an application, such as an automated voice response application, are disclosed. In one embodiment, a method is disclosed comprising obtaining voice input from a user via an automated voice response user interface of an application, obtaining a textual representation of the voice input, using the textual representation of the voice input from a user to obtain a source emotion of the user, determining a response emotion using the source emotion, generating a response textual representation indicating textual content of the response, generating a frequency spectrum representation of the response in accordance with the response textual representation and the response emotion, using the frequency spectrum representation of the response to generate a voice response reflective of the textual content of the response and the response emotion, and communicating the response to the user via the user interface.