The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 21, 2026

Filed:

Feb. 05, 2024
Applicant:

Wells Fargo Bank, N.a., San Francisco, CA (US);

Inventors:

Zheng Liu, Charlotte, NC (US);

Xinran Shi, Duluth, GA (US);

Ye Yu, San Francisco, CA (US);

Assignee:

Wells Fargo Bank, N.A., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/18 (2013.01); G10L 15/183 (2013.01); G10L 15/22 (2006.01);
U.S. Cl.
CPC ...
G10L 15/1815 (2013.01); G10L 15/183 (2013.01); G10L 15/22 (2013.01); G10L 2015/225 (2013.01);
Abstract

This disclosure describes a computer information system or computing system capable of analyzing communications between computing devices. In one example, this disclosure describes a method that includes identifying, based on text derived from a message originating from a user device, a topic associated with the message; generating, based on the topic and the text derived from the message, one or more productive expressions that, if communicated to the user device, tend to encourage a desired outcome; generating, based on the topic and the text derived from the message, one or more unproductive expressions that, if communicated to the user device, tend to discourage the desired outcome; and outputting a user interface that presents the topic associated with the message, the productive expressions, and the unproductive expressions.


Find Patent Forward Citations

Liu, Zheng. (2026). Interaction response guidance (U.S. Patent No. 12688848). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/12688848

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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