The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 14, 2026
Filed:
Aug. 09, 2017
West Corporation, Omaha, NE (US);
Michelle Winston, Omaha, NE (US);
Nancy Bergantzel, Castle Rock, CO (US);
Graeme Dean, Live Oak, FL (US);
Charles Mcgavren, Omaha, NE (US);
Jim Milroy, Omaha, NE (US);
Matt Panaccione, Pepperell, MA (US);
Prabha Sundaram, Salt Lake City, UT (US);
West Technology Group, LLC, Omaha, NE (US);
Abstract
Automated patient care may include a patient accessing and registering to receive ongoing care from automated services. Third parties may also be notified regarding a patient's ongoing care services. One example method of operation may include identifying a patient case profile, identifying a number of contacts associated with the patient case profile, identifying a trigger in the patient case file and a number of preferences, linking a number of patient requirements identified in the patient case profile with the number of contacts and preferences responsive to identifying the trigger, creating a number of communication instances each having a date and a communication medium, and transmitting notifications to the number of contacts and at least one designated patient device identified by the preferences.