The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 14, 2026

Filed:

Mar. 30, 2023
Applicant:

Truist Bank, Charlotte, NC (US);

Inventor:

Barath Jayaraman, Charlotte, NC (US);

Assignee:

Truist Bank, Charlotte, NC (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 40/232 (2020.01); G06F 40/166 (2020.01); G06F 40/268 (2020.01); G06F 40/279 (2020.01); G06Q 30/02 (2023.01);
U.S. Cl.
CPC ...
G06F 40/232 (2020.01); G06F 40/166 (2020.01); G06F 40/268 (2020.01); G06F 40/279 (2020.01); G06Q 30/0281 (2013.01);
Abstract

A computing device, a computer program product, and a computer-implemented method for delivering enhanced financial services and, more particularly, for facilitating a virtual chat communication session between a user and a virtual support agent which automatically identifies and corrects keywords which the user may misspelled. A pre-stored list of valid keywords is maintained and is used to identify which keywords are misspelled. Misspelled keywords may be automatically corrected.


Find Patent Forward Citations

Jayaraman, Barath. (2026). Chat support platform having automatic keyword correction (U.S. Patent No. 12682164). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/12682164

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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