Proactive determination of data insights

Abstract

Methods, systems, and computer programs are presented for providing contextual suggestions and automated responses to users managing incidents within production or security environments. The system utilizes a combination of user-provided data and contextual analysis to proactively offer solutions and insights without requiring explicit queries from the user. The system integrates out-of-the-box insights, natural language interactions, and remediation flows into a cohesive user experience, incorporating playbooks enhanced by automation while leveraging user data and interaction history to tailor suggestions. The system includes a predictive analysis mechanism that runs analyses on relevant data sources, identifying unusual results and generating potential queries. A large language model (LLM) is integrated for generating questions and analyses, with a ranking system prioritizing insights based on machine learning models. A user interface features a suggestions panel with distinct categories for exploration, refinement, and action, enhancing the user interface with contextually relevant and actionable insights.