The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 07, 2026
Filed:
Dec. 28, 2023
Toyota Jidosha Kabushiki Kaisha, Toyota, JP;
Takeshi Fujiki, Tokyo, JP;
Keiko Nakano, Kawasaki, JP;
TOYOTA JIDOSHA KABUSHIKI KAISHA, Toyota, JP;
Abstract
An information processing device includes a control unit configured to: receive information indicating that a specific user is requesting a start of a telephone conversation with an operator, and specific information including at least one of information on details of an interaction between the specific user and a specific device before the specific user requests the telephone conversation and information on a status of a specific vehicle before the specific user requests the start of the telephone conversation; presume details of the telephone conversation desired by the specific user based on the specific information; determine, among a plurality of operators, a specific operator associated with the presumed details of the telephone conversation; and connect a first device for the specific user to make the telephone conversation with the specific operator and a second device for the specific operator to make the telephone conversation with the specific user.