The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 30, 2026

Filed:

Feb. 08, 2024
Applicant:

Dell Products L.p., Round Rock, TX (US);

Inventors:

Abhishek Mishra, Bangalore, IN;

Vivek Bhargava, Bangalore, IN;

Piyush Goswami, Bangalore, IN;

Ajith Navada, Davangere District, IN;

Assignee:

Dell Products L.P., Round Rock, TX (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 51/043 (2022.01); H04L 41/16 (2022.01); H04L 41/5019 (2022.01);
U.S. Cl.
CPC ...
H04L 51/043 (2013.01); H04L 41/16 (2013.01); H04L 41/5019 (2013.01);
Abstract

Methods, apparatus, and processor-readable storage media for automatically generating and targeting communications using artificial intelligence techniques are provided herein. An example computer-implemented method includes obtaining notification data associated with one or more software applications and/or one or more processing devices; determining at least one issue and one or more actions for resolving at least a portion of the issue(s) by processing at least a portion of the notification data using one or more artificial intelligence techniques; identifying at least one recipient of communication data related to the at least one issue by processing user-related data, across multiple users, in connection with the issue(s) and/or the action(s); generating the communication data including identification of the issue(s) and a recommendation for performing the action(s); and transmitting at least a portion of the communication data to the at least one recipient.


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