The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 30, 2026
Filed:
Feb. 17, 2024
Maplebear Inc., San Francisco, CA (US);
Charles Wesley, San Diego, CA (US);
Brent Scheibelhut, Toronto, CA;
Maplebear Inc., San Francisco, CA (US);
Abstract
An online concierge system receives orders and allocates orders to pickers who obtain items in an order from a retailer and deliver the items to a customer from whom the order was received. When an item included in an order is unavailable, the online concierge system suggests one or more replacement items for the item. To select a replacement item for an unavailable item, the online concierge system generates replacement scores for each of a set of candidate replacement items. A replacement score for a candidate replacement item is generated from a probability of the customer performing a positive action when the unavailable item is replaced by the candidate replacement item and a predicted probability of a picker finding the candidate replacement item at the retailer. Based on replacement scores for various candidate replacement items for an unavailable item, the online concierge system selects one or more candidate replacement items.