The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 30, 2026
Filed:
Oct. 26, 2022
Dell Products L.p., Round Rock, TX (US);
Dell Products L.P., Round Rock, TX (US);
Abstract
Methods, apparatus, and processor-readable storage media for automated request processing using an ensemble machine learning framework are provided herein. An example computer-implemented method includes aggregating interaction data associated with a request; computing a weighted score for the request, wherein the weighted score comprises a first component that is based at least in part on a comparison of the aggregated interaction data to a set of keywords and a second component corresponding to a sentiment predicted by a first machine learning model for at least a portion of the aggregated interaction data; using a second machine learning model to determine whether the request is anomalous based at least in part on the weighted score; and in response to determining that the request is anomalous, initiating one or more automated actions for the request.