The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 30, 2026
Filed:
Aug. 28, 2024
Salesforce, Inc., San Francisco, CA (US);
Atul Chandrakant Kshirsagar, San Ramon, CA (US);
Prithvi Krishnan Padmanabhan, San Ramon, CA (US);
Rajasekar Elango, San Francisco, CA (US);
Bharat Suri, San Francisco, CA (US);
Shipra Gupta, San Francisco, CA (US);
Salesforce, Inc., San Francisco, CA (US);
Abstract
A computing services environment may include a database system storing database records for client organizations accessing computing services including a conversational chat interface, an application server providing access to the conversational chat interface, and an orchestration service configured to execute an orchestration process based on a natural language request message received via the conversational chat interface. An information enrichment and disambiguation process may be executed to determine candidate values corresponding to a text portion of the natural language request message. Novel clarification text requesting clarification of the candidate information may be determined and transmitted via the conversational chat interface. Updated information may be determined based on the candidate information and clarification input received via the conversational chat interface. Novel response text responsive to the natural language request message may be determined based on the updated information.