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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 12664973 B1

PDFFull Text
Date of Patent:
Jun. 23, 2026

Filed:

Dec. 09, 2019

Voice dialogue processing method and apparatus

Applicant:

Ai Speech Co., Ltd., Suzhou, CN;

Inventors:

Xin Dong, Suzhou, CN;

Zhongyuan Dai, Suzhou, CN;

Min Chu, Suzhou, CN;

Han Gu, Suzhou, CN;

Assignee:

AI Speech Co., Ltd., Suzhou, CN;

Attorneys:

Sisson & Banyas, Attorneys at law, LLC

Edwin A. Sisson

Primary Examiner:

Richa Sonifrank

Int. Cl.
CPC ...
G10L 15/22 (2006.01); G06F 16/3329 (2025.01); G06Q 30/016 (2023.01); G10L 13/00 (2006.01); G10L 15/00 (2013.01); G10L 15/06 (2013.01); G10L 15/30 (2013.01); H04M 3/493 (2006.01); H04M 3/527 (2006.01); G10L 15/18 (2013.01);
U.S. Cl.
CPC ...
G10L 15/063 (2013.01); G06F 16/3329 (2019.01); G06Q 30/016 (2013.01); G10L 13/00 (2013.01); G10L 15/00 (2013.01); G10L 15/22 (2013.01); G10L 15/30 (2013.01); H04M 3/493 (2013.01); H04M 3/4936 (2013.01); H04M 3/527 (2013.01); G10L 2015/0638 (2013.01); G10L 15/1822 (2013.01); G10L 2015/226 (2013.01); H04M 2201/39 (2013.01); H04M 2201/40 (2013.01); H04M 2203/355 (2013.01);
Abstract

The present application discloses a voice dialogue processing method and apparatus. The voice dialogue processing method includes: determining a voice semantics corresponding to a user voice to be processed; determining a reply sentence for the voice semantics based on a dialogue management engine, a training sample set of which is constructed from a dialogue business customization file including at least one dialogue flow, and the dialogue flow includes a plurality of dialogue nodes in a set order; and generating a customer service voice for replying to the user voice according to the determined reply sentence.

Find Patent Forward Citations

Dong, Xin. (2026). Voice dialogue processing method and apparatus (U.S. Patent No. 12664973). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/12664973

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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