The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 23, 2026
Filed:
Dec. 30, 2024
Toshiba Global Commerce Solutions, Inc., Durham, NC (US);
Judith L. Atallah, Raleigh, NC (US);
Charles Ray Kirk, Raleigh, NC (US);
Evgeny Shevtsov, Plano, TX (US);
Michelle M. Crompton, Raleigh, NC (US);
TOSHIBA GLOBAL COMMERCE SOLUTIONS, INC., Durham, NC (US);
Abstract
Techniques to reconfigure self-checkout kiosks based on workflow interaction metrics. A measure of interaction is determined for at least a portion of a workflow during a transaction at a self-checkout kiosk. The self-checkout kiosk is configured to output one or more communications via one or more graphical user interface (GUI) screens associated with the workflow. A communication level is set for the workflow for the transaction. The communication level is determined based on the measure of interaction and without requiring an intervention. A next communication to output is determined based on the communication level. The transaction is executed at the self-checkout kiosk.