The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 16, 2026

Filed:

Jan. 06, 2023
Applicant:

Nice Ltd., Ra'anana, IL;

Inventors:

Abhijit Mokashi, Pune, IN;

Amram Amir Cohen, Tel Aviv, IL;

Chetan Supekar, Pune, IN;

Prasad Patil, Pune, IN;

Assignee:

Nice Ltd., , IL;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/0639 (2023.01); G06Q 30/015 (2023.01);
U.S. Cl.
CPC ...
G06Q 10/0639 (2013.01); G06Q 30/015 (2023.01);
Abstract

A method and system for evaluating bot performance, including collecting, by a processor, bot performance data items, wherein the collecting includes directly collecting bot performance data items; and calculating bot performance data items based on collected bot performance metrics; producing a bot performance output including bot performance data items; and assessing the bot performance output. Assessment of the bot performance output may initiate bot quality management, wherein the bot quality management includes, assessing the bot update recommendations. Assessment of the bot update recommendations may result in initiating bot update.


Find Patent Forward Citations

Mokashi, Abhijit. (2026). System and method for performance measurement and improvement of bot interactions (U.S. Patent No. 12657541). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/12657541

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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