The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 16, 2026

Filed:

Jan. 23, 2024
Applicant:

Salesforce, Inc., San Francisco, CA (US);

Inventors:

Scott Pitkin, Bloomington, IN (US);

Michael Aurelio, Novato, CA (US);

Jonathan Belkowitz, Brooklyn, NY (US);

Allen Hoem, Indianapolis, IN (US);

Amrutha Krishnan, San Bruno, CA (US);

Abigail Kutruff, New York, NY (US);

Assignee:

Salesforce, Inc., San Francisco, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/40 (2020.01); G06Q 30/0242 (2023.01);
U.S. Cl.
CPC ...
G06F 40/40 (2020.01); G06Q 30/0243 (2013.01);
Abstract

A computing services environment may include a database system, a generative language model interface, a communication interface, and a messaging interface. The database system may store database records reflecting interactions between tenants of the computer services environment and individuals interacting with the tenants, and may determine an input description of a communication campaign between a tenant of the plurality of tenants and a corresponding segment of the individuals. The generative language model interface may determine a textual description of one or more elements of the communication campaign by completing a campaign brief generation prompt via a generative language model. The communication interface may transmit to a client machine authenticated to a database system account linked to the tenant an instruction to generate a graphical user interface at the client machine. The messaging interface may transmit messages based on the input description and the refinement.


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