The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 09, 2026

Filed:

Sep. 21, 2023
Applicant:

The Toronto-dominion Bank, Toronto, CA;

Inventors:

Michel Henault-Ethier, Montreal, CA;

Brendan Dunne, Saint-Lazare, CA;

Christy Megan Nippard, Clarence-Rockland, CA;

Assignee:
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/42 (2006.01); G10L 15/18 (2013.01); G10L 15/30 (2013.01); G10L 25/60 (2013.01); H04M 3/51 (2006.01);
U.S. Cl.
CPC ...
G10L 15/1815 (2013.01); G10L 15/30 (2013.01); G10L 25/60 (2013.01); H04M 3/42221 (2013.01); H04M 3/5175 (2013.01); H04M 3/5183 (2013.01);
Abstract

Systems and methods for recording and transcribing conversations in real-time. Sentiment analysis is performed on each utterance to determine both an intent of the conversation along with sentiment. Annotated transcripts are provided. A machine learning model may be used to augment sentiment analysis.


Find Patent Forward Citations

Henault-Ethier, Michel. (2026). Systems and methods for interaction analytics (U.S. Patent No. 12651596). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/12651596

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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