The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 02, 2026
Filed:
Jul. 01, 2024
Bank of America Corporation, Charlotte, NC (US);
Anantharajan Srinivasarangan, Chennai, IN;
Dinesh Kumar Agrawal, Rowlett, TX (US);
Kiran Pulla, Hyderabad, IN;
BANK OF AMERICA CORPORATION, Charlotte, NC (US);
Abstract
Systems, computer program products, and methods are described herein for communication data identification and alert generation via a machine learning framework. The present disclosure includes determining a first status of an underlying service, receiving a stream of interaction data from a first user via at least one channel, classifying an interaction via a first machine learning model, generating a first notification signal via a second machine learning model, wherein the second machine learning model may be provided, as inputs, the first status of the underlying service and an interaction pattern associated with the identity, and transmitting the first notification signal via the at least one channel to a first endpoint device associated with the first user.