The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jun. 02, 2026

Filed:

Jan. 29, 2024
Applicant:

Amazon Technologies, Inc., Seattle, WA (US);

Inventors:

Anuj Kamra, Bellevue, WA (US);

Morris Ofori-Mensah, Lynnwood, WA (US);

Christopher Geiger Parker, Kihei, HI (US);

Nivetha J, Coimbatore, IN;

Mugunthan Govindaraju, Chennai, IN;

Assignee:

Amazon Technologies, Inc., Seattle, WA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 51/066 (2022.01); H04L 51/18 (2022.01); H04L 51/224 (2022.01);
U.S. Cl.
CPC ...
H04L 51/066 (2013.01); H04L 51/18 (2013.01); H04L 51/224 (2022.05);
Abstract

Systems and methods for multi-channel Artificial Intelligence (AI) architectures include receiving data representing a communication, such as a document. A format associated with the document may be determined. Once the format associated with the document is determined, a preprocessing model configured to process data associated with the format may be used with the data to generate text data representing the document. A first portion of the text data may be identified from the text data. A processing model may then be used to determine an action associated with the document based at least in part on the first portion of the text data. An application programming interface (API) may then be selected to send a request to for executing the action. The document may also be associated with a user account of the user such that the user may subsequently request information that may be included in the document from various devices.


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