The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 02, 2026
Filed:
Oct. 19, 2022
Vail Systems, Inc., Deerfield, IL (US);
Nikhita Sharma, Chicago, IL (US);
Joseph R. Smetana, Naperville, IL (US);
David J. Fruin, La Grange Park, IL (US);
Vijay K. Gurbani, Lisle, IL (US);
Vail Systems, Inc., Deerfield, IL (US);
Abstract
A method and a system for interacting with one or more computer resource assets at a location. The system includes a processor, a storage, and an interface suite including a first interface configured to communicate with a user device and a second interface configured to interact with at least one computing resource asset at the location. The process is configured to receive a call, via the first interface, from the user device, the call being directed to a destination phone number, provide a conversational avatar by a machine learning platform based on the destination phone number, operate the conversational avatar by the machine learning platform to communicate with the user device and interact with a user of the user device using conversational language, generate by the machine learning platform a command to perform an operation or a function, and send, based on one or more words or sounds spoken during the interaction with the user, the command to a computing resource asset at the location to perform the operation or the function.