The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jun. 02, 2026
Filed:
Jul. 31, 2024
Fidelity Information Services, Llc, Jacksonville, FL (US);
Ranadhir Ghosh, St. Johns, FL (US);
John Platais, Menomonee Falls, WI (US);
Anup Patel, Bangalore, IN;
Fidelity Information Services, LLC, Jacksonville, FL (US);
Abstract
A method for finding historically similar incidents is disclosed. The method includes receiving a plurality of historical data objects corresponding to a plurality of previous incidents, each of the plurality of historical data objects indicating an occurrence of a previous incident and including previous incident multivariate information; converting the historical data objects to a plurality of historical embeddings; storing the plurality of historical embeddings in an index, the index being a vector embedding database; receiving a data object indicating an occurrence of a current incident associated with a configurable item, the data object including multivariate information; converting the data object into a first embedding by utilizing the large language model; identifying a set of historically similar incidents by applying a Euclidean distance formula to the first embedding and the plurality of historical embeddings; and determining a similarity score for each of the set of historically similar incidents.