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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 12641133 B1

PDFFull Text
Date of Patent:
May. 26, 2026

Filed:

Aug. 28, 2023

Systems and methods for remote control in information technology infrastructure

Applicant:

Connectwise, Llc, Tampa, FL (US);

Inventors:

Mayfield Reynolds, Tampa, FL (US);

Jake Morgan, Raleigh, NC (US);

Assignee:

ConnectWise, LLC, Tampa, FL (US);

Attorneys:

Foley Hoag LLP

John D. Lanza

Joshua S. Matloff

Primary Examiner:

Nelson S Giddins

Int. Cl.
CPC ...
H04N 23/661 (2023.01); G06F 16/955 (2019.01); H04L 9/40 (2022.01); H04L 65/1069 (2022.01); H04L 65/75 (2022.01); H04L 67/02 (2022.01); H04L 67/146 (2022.01); H04L 69/18 (2022.01); H04N 23/69 (2023.01); H04W 12/08 (2021.01); G06F 3/04817 (2022.01);
U.S. Cl.
CPC ...
H04L 65/1069 (2013.01); G06F 16/9558 (2019.01); H04L 63/10 (2013.01); H04L 65/765 (2022.05); H04L 67/02 (2013.01); H04L 67/146 (2013.01); H04L 69/18 (2013.01); H04N 23/661 (2023.01); H04N 23/69 (2023.01); H04W 12/08 (2013.01); G06F 3/04817 (2013.01);
Abstract

Remote control to facilitate the management, configuration, or maintenance of information technology infrastructure is provided. The system activates a real-time communication session and a code for the real-time communication session. The system generates a link with an indication of the code for the real-time communication session. The system transmits the link to a mobile telecommunications device that launches a web browser to request content. The system receives the request for content, and obtains access to data from a sensor of the mobile telecommunications device. The system identifies the real-time communication session corresponding to the code. The system establishes, via a web socket over a network protocol, the real-time communication session with a data feed from the sensor. The system provides, based on at least a portion of the data feed, a command to control the mobile telecommunications device.

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