The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
May. 26, 2026

Filed:

Dec. 19, 2023
Applicant:

Fidelity Information Services, Llc, Jacksonville, FL (US);

Inventors:

Angad Singh Bagga, Punjab, IN;

Mayur Ashish Shiradhonkar, Maharashtra, IN;

Rajendran Subramanian, Tamil Nadu, IN;

Sudhanshu Shukla, Uttas Pradesh, IN;

Gopal Krushna Padhi, Odisha, IN;

Myra D'souza, Leander, TX (US);

Assignee:

Fidelity Information Services, LLC, Jacksonville, FL (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); G06F 11/07 (2006.01); G06F 40/35 (2020.01); H04L 51/02 (2022.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); G06F 11/0793 (2013.01); G06F 40/35 (2020.01);
Abstract

The present disclosure relates to methods and systems for natural language processing (NLP). An example method includes techniques enabling a chatbot to join a group conversation, receive a request from a user in the group conversation, and analyze and confirm the authorization level of each member in the group. If each member of the group is authorized, then the chatbot can process the request, including categorizing, selecting a processing approach, and applying the processing approach.


Find Patent Forward Citations

Bagga, Angad. (2026). Digital worker using hybrid nlp technique for incident resolution (U.S. Patent No. 12641042). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/12641042

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

Loading…