The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 26, 2026
Filed:
Sep. 25, 2023
Paypal, Inc., San Jose, CA (US);
Santosh Addanki, Cupertino, CA (US);
Soujanya Lanka, Singapore, SG;
Nandana Murthy, San Jose, CA (US);
Koteswara Rao Pathuri, Georgetown, TX (US);
Bineet Ranjan, Bengaluru, IN;
Liang XI, Elkhorn, NE (US);
Xiaoying Han, Santa Clara, CA (US);
Raghotham Sripadraj, Bengaluru, IN;
PayPal, Inc., San Jose, CA (US);
Abstract
Methods and systems are presented for providing a knowledge bot configurable to interact with users across multiple domains. The knowledge bot includes at least a text-based search engine and a semantic-based search engine. Each of the search engine is configured to retrieve documents from a corpus of documents based on the user query. The user query is in a natural language format. The retrieved documents may be ranked according to how relevant the documents are to the user query. A subset of the documents is used as the search results based on the ranking. The search results from the search engine are combined with the user query to generate a prompt for an artificial intelligence model. Based on the prompt, a response in the natural language format is generated by the artificial intelligence model.