The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 19, 2026
Filed:
Dec. 22, 2023
Motorola Solutions, Inc., Chicago, IL (US);
Mariya Bondareva, Loxahatchee, FL (US);
Roger D. Donaldson, Vancouver, CA;
Volodymyr Rybalkin, West Valley, UT (US);
MOTOROLA SOLUTIONS, INC., Chicago, IL (US);
Abstract
Examples provide a public safety answering point server including a processor configured to determines that a call taker of the PSAP has received a call from a caller regarding an incident and generate a transcript of the call. Based on the transcript, the processor determines a set of call attributes associated with the call, and determines whether a computer automated dispatch ('CAD') record associated with the call is created within a threshold time period from the start time of the call. When the CAD record associated with the call is not created within the threshold time period, the processor infers, using a first artificial intelligence model, whether a CAD record should be created. In response to inferring that a CAD record should be created based on the set of call attributes, the processor generates and transmits a quality alert to an electronic device associated with a user of the PSAP.