The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 19, 2026
Filed:
Sep. 28, 2023
Atlassian Pty Ltd., Sydney, AU;
Marko Matic, New Castle, AU;
Jehan Gonsal, Sydney, AU;
Benjamin Wong, Sydney, AU;
Christopher Owen, Sydney, AU;
Vanessa De Coninck, Melbourne, AU;
Brona O'connor, Sydney, AU;
Nhat Tran, Sydney, AU;
Edward Zhang, Sydney, AU;
Karol Tarasiuk, Sydney, AU;
ATLASSIAN PTY LTD., Sydney, AU;
Abstract
A service management system may include an intake interface builder interface, which allows administrators to create and edit intake interfaces for use in a help desk. Through that interface, the administrator may also create and edit field elements to be displayed and used as input items in an issue tracking platform. The intake interface builder may include a field region, which displays retrieved fields selected and sorted in accordance to a criteria. For example, the criteria may be based on user logs, semantic similarity, relatedness to other selected fields, and the like. This selection and sorting of fields allows administrators to quickly find and create intake interfaces.